Privacy Policy
A legal disclaimer
Krystal Anns Comfort Food & Cakes, operated by it's owners, collects information you provide when placing food orders, making reservations, requesting custom cakes, creating an account, making payments, or contacting us. This may include your name, contact information, order details, booking information, and payment transaction records. Our website platform may also collect technical information, such as IP addresses, device information, cookies, and website usage data, depending on enabled features. We use your information to process orders and payments, manage reservations and cake requests, communicate with customers, maintain business records, improve our services, prevent fraud, resolve disputes, and comply with applicable laws.
Privacy Policy - the basics
Having said that, our website is hosted through Wix and may use third-party payment processors and service providers to support ordering, reservations, customer accounts, and website operations. These providers may process information under their own privacy policies.
Payments made directly to our business may be handled differently from online payments. We take reasonable steps to protect payment information and do not intentionally store complete payment card numbers or security codes in our own records.
We may share information with service providers that help operate our business, professional advisers, or authorities when required or permitted by law. We may also use or disclose information when reasonably necessary to prevent fraud, resolve disputes, protect our legal rights, or complete a business transaction. But we do not sell personal information for money as part of our current business practices.
What to include in the Privacy Policy
Generally speaking, we retain information as reasonably necessary to fulfill orders, manage accounts, maintain required business records, resolve disputes, and meet legal obligations.
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information. We may need to verify your identity, and some records may need to be retained for legal or legitimate business purposes.
Our website is not directed to children under 13 for independent collection of personal information. We do not knowingly collect such information in violation of applicable law. Our website may link to third-party websites or services. We are not responsible for the independent privacy practices of those third parties. We may update this policy as our business, website, or legal obligations change. Revisions will be posted on this page with an updated date.